Privacystatement

Below you can read our Privacy Statement.

1. Introduction

1.1. This statement describes the policy of Thermen Bussloo B.V. (KvK 08111154) regarding the processing of personal data.

1.2. Thermen Bussloo offers various services through its websites, such as (but not limited to) purchasing subscriptions or gift certificates, admission tickets or making a reservation to visit the thermal baths and/or booking treatments and packages, registering or subscribing to newsletters and booking workshops or courses. Thermen Bussloo also processes privacy-sensitive information (personal data). In some cases, Thermen Bussloo works together with other companies and institutions, such as partners in the field of (online) services, for website maintenance, making reservations and/or sending newsletters.

1.3. Thermen Bussloo handles your personal data with care. Thermen Bussloo adheres to the applicable privacy legislation, including the General Data Protection Regulation.

2. Contact with Thermen Bussloo

If you would like to contact Thermen Bussloo as a result of this statement, you can do so using the contact details below.

By phone: 055 - 368 2640 (Monday to Friday from 9:00 to 17:00)

Mail: privacy@thermenbussloo.nl

Website: via the contact form at www.thermenbussloo.nl

Mail: Attn: Privacy Officer - Bloemenksweg 38, 7383 RN Voorst

3. Use of personal data

When using our services and website(s), you may enter personal data and otherwise leave certain data. Thermen Bussloo does not always process all entered or left behind data. The data Thermen Bussloo processes depends on the type of service you purchase and the functionalities on our website(s) you use. For example, Thermen Bussloo only processes your email address if you subscribe to Thermen Bussloo's newsletter, or for example your name, phone number and email address when making a reservation of one of the services offered and/or address data for region-specific marketing activities.

4. Personal data

4.1. Depending on the services Thermen Bussloo offers, Thermen Bussloo may process the following personal data from you:

(a) name
(b) address data
(c) telephone number
(d) email address
(e) gender
(f) date of birth
(g) bank information in case of invoicing
(h) technical measurement data of equipment such as IP address, MAC address, identifiers in cookies and your surfing behavior on our website(s)
(i) certain medical data when booking a training or course, this is always done on a voluntary basis.

5. Purposes

5.1. We process the above data for one or more of the following purposes (also depending on the services or functionalities you use):

(a) to make it possible for you to purchase services through the Thermen Bussloo website(s) (without providing this data, it is not possible for Thermen Bussloo to perform these services);
(b) registration for an event or newsletter;
(c) marketing, including sending information, invitations or announcements;
(d) evaluation of events and services;
(e) performing job application procedures;
(f) to be able to use all functionalities and services on the Thermen Bussloo website(s);
(g) to improve the Thermen Bussloo website(s).

6. Provision of personal data to third parties

6.1. Thermen Bussloo will not send the data you provide to third parties without your consent, with the exception of parties that help Thermen Bussloo perform services.

6.2. If Thermen Bussloo provides your data to a third party, Thermen Bussloo will ensure that your data is not used for other purposes. This processing of personal data is recorded in a processing agreement, in which, among other things, it is agreed that your data will be removed as soon as it is no longer necessary for the execution of our activities.

6.3. Thermen Bussloo will not provide any data to other parties than  those referred to above, unless permitted or required by law.

7. Security and preservation

7.1. Thermen Bussloo takes appropriate security measures to limit misuse of and unauthorized access to your personal data. For example, Thermen Bussloo ensures that only certain people have access to your data, that this access is protected and by using firewalls, secure servers and data processing agreements with third parties.

7.2. Thermen Bussloo does not store your personal data longer than necessary. This means that Thermen Bussloo does not keep your data longer than necessary to provide the service(s) in question to you. The above is not applicable if Thermen Bussloo needs to keep your data longer based on a legal obligation.

8. Cookies and profiling

8.1. Cookies are small text files that are stored on your computer or mobile device when you visit a Thermen Bussloo website. Cookies are used on the Thermen Bussloo website(s) to offer you an optimal user experience. This means, for example, that you do not have to enter the same information over and over again and that you can navigate through the website in question more easily.

8.2. Additionally, Thermen Bussloo can use tools and analytical cookies to analyze and improve the use of the Thermen Bussloo website(s). For this purpose Thermen Bussloo uses, among others, Google Analytics and tools like CrazyEgg and Visual Website Optimizer. The information obtained, including the IP address of your device, is stored by Google in the United States. For more information read Google's privacy policy and the specific privacy policy of Google Analytics. A current overview of the cookies used can be found in our Cookie Statement published on the websites.

You can change whether or not to allow cookies in your browser settings.

9. Third party websites

The Thermen Bussloo website can contain references to other websites, such as hyperlinks. Thermen Bussloo is not responsible or liable for the processing of personal data by those websites. This privacy statement does not apply to the use of those third-party websites.

10. Social media

The social media buttons on this website are included in order to share pages via social media networks such as Instagram, Twitter, LinkedIn and Facebook. If you click on these buttons, your personal data will be processed by the relevant social media network. Please read the privacy statements of Instagram, Twitter, LinkedIn and Facebook to see how these networks handle your personal data.

11. Changes

Thermen Bussloo may change this privacy statement from time to time. Amendments will be published on our website.

12. Your rights: viewing and changing data

You have the right to object to the processing of your personal data. This includes the right to request Thermen Bussloo to inspect, correct or delete your personal data. You can also ask for your personal data to be transferred to you. Upon receipt of your request, you will receive an overview of your personal data within four weeks.

13. Complaints

Thermen Bussloo would like to hear from you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority.

14. Controller

The controller as meant in the applicable laws and regulations, is the private limited company Thermen Bussloo B.V.